VisaFlo pricing, case limits, annual plans, and overage rules

VisaFlo pricing, case limits, annual plans, and overage rules

Overview

VisaFlo plans are based on the features you need and the number of cases or autofill uses included in your subscription. Use this article to understand the most common billing and plan questions.

Common plan questions

What is counted as one case?

A case generally means one main applicant and the spouse or dependants included in the same application.

Do leads count toward my case limit?

Leads should not be treated the same as generated forms or autofill usage. Case or autofill limits are tied to application work, not ordinary lead creation.

Can I upgrade or downgrade later?

Yes. Users commonly ask about starting on a lower plan and upgrading later. Confirm the current billing and proration behavior in your subscription page or with support.

How do annual plans work?

Client conversations indicate annual plans may pool usage across the year rather than forcing a strict monthly cap. Confirm your exact annual allocation before purchasing.

Are there overage charges?

If you exceed your included usage, your workspace may be charged for overage or moved to a higher tier depending on the plan. Confirm current overage pricing before relying on additional cases.

Is there a free trial or guarantee?

The corpus includes references to a money-back guarantee and trial/discount questions. Check the current pricing page or ask support before publishing exact trial language.

Troubleshooting subscription access

If a feature is unexpectedly locked:

1. Confirm you are logged into the correct workspace.
2. Open subscription settings.
3. Confirm the active plan.
4. Refresh the dashboard.
5. If the feature is still locked, contact support with your workspace email and screenshot.